CONTACT: TOM MOORE
Joint Office for Planning, Marketing and Communications
8788 John Pappajohn Pavilion
Iowa City IA 52242
Release: Aug. 23, 2002
UI Clinical Staff Office re-certified to check physicians' credentials
Have you heard horror stories about impostors who pose as health care practitioners?
Such reports raise a serious question: How can you be sure that the person
who is treating you and your loved ones is a qualified, medical professional?
The University of Iowa Clinical Staff Office (UI CSO) provides a valuable
service and some peace of mind by checking the credentials of
medical professionals and confirming they are qualified to seek and/or maintain
privileges or participate with managed care plans. The National Committee
for Quality Assurance (NCQA) recently surveyed UI CSO. As a result, UI CSO
is now re-certified by NCQA to perform 11 out of 11 verification services.
This designation means that the UI CSO is compliant with NCQA standards
that verify a medical professional's credentials and determine if that person
has successfully fulfilled the licensure, certification, education and training
requirements for his or her position.
"For example, the CSO staff verify a practitioner's license to practice,
hospital privileges, malpractice insurance coverage and board certification
status," said Peggy Wilkinson, administrator of the UI CSO. "Staff
also determine if a practitioner has ever received licensure or Medicare/Medicaid
sanctions, has any malpractice claim history or felony convictions, and has
proper registration with required governmental agencies for writing prescriptions.
Our staff also conducts ongoing monitoring for any Medicare, Medicaid or license
sanctions that should arise."
NCQA is an independent, nonprofit organization that certifies credentials
verification organizations and accredits managed care organizations.
"The process that is required to become a NCQA-compliant Credentialing
Verification Organization, or CVO, is very rigorous," said Cynthia Geyer,
clinical affairs coordinator, who provides legal and policy advice to UI CSO.
"It is a true honor to receive NCQA certification for the credentialing
elements, and a tribute to the skill and dedication of the hard-working staff
in the University of Iowa Clinical Staff Office."
Geyer also credits Michael G. Kienzle, M.D., chief technology officer for
UI Hospitals and Clinics and associate dean for clinical affairs in the UI
Roy J. and Lucille A. Carver College of Medicine, for the excellent support
and guidance he provided in the development of the office.
UI CSO provides credentialing verification services for the UI's academic
medical center, acute care area hospitals, managed care organizations (MCOs)
and physician hospital organizations (PHOs).
"The staff thoroughly verifies the health care professional's credentials
and is in a position to assist the practitioner and any facilities, groups
or health care plans he/she is part of, providing evidence of verified credentials
to avoid needless duplicative efforts," Wilkinson said. "We are
pleased to be able to offer our credentialing verification services to other
health care organizations, and to be working closely with licensing and regulatory
agencies to ensure that people are being treated by qualified professionals."
UI CSO underwent an on-site re-survey in April 2002, resulting in this NCQA
re-certification, which is current and in good standing until June 17, 2004.
For more information about the UI CSO credentialing verification services,
University of Iowa Health Care describes the partnership between
the University of Iowa Roy J. and Lucille A. Carver College of Medicine and
UI Hospitals and Clinics and the patient care, medical education and research
programs and services they provide. Visit UI Health Care online at www.uihealthcare.com.